Senior Admin Assistant

Who we are

Redwood Infrastructure stands at the forefront of telecommunications infrastructure, empowering the industry’s rapid expansion and evolution from coast to coast. We build and lease telecom infrastructure to support network growth, providing co-location access and bringing connectivity to the dark zones. We are the bridge between major telecom companies and the towers we each depend on for clear signals whenever and wherever we need them. 

Driven by our core principles of innovation, evolution, scalability, and sustainability, we constantly seek new ways to excel in the industry. Our nationwide network of owned towers provides strategic hosting of critical equipment, enabling our clients to refocus their investments on core technology innovation and service expansion, propelling their success and growth. 

With industry experts as our leaders and the confidence and financial backing of a large Canadian private equity firm renowned for investing in businesses, we are set up for significant growth and success. We are on target to be the largest TowerCo in Canada by the Fall of 2024.

Joining us now is a chance to be part of a rapidly scaling company driven by a mission to ensure everyone can reliably connect with emergency services, family, work, and everything in between, no matter where they are in Canada. This isn't just lifestyle improvement; it is life-changing and life-saving infrastructure. It's an opportunity to contribute to the future and make history with infrastructure that will stand the test of time. 

Who we need

Reporting to the VP of Implementation, we have a new opportunity for a Senior Admin Assistant to join our team. You will provide calendar management, email, and project support for the COO and three Vice Presidents. You will be integral to our success and speed by keeping our geographically dispersed leadership team on track and on top of everything. You will blend classic administrative duties with the agile problem-solving responsiveness of a critical player in a startup environment.

This is a fully remote role requiring the flexibility to work across time zones to meet the support needs of the leadership team. 

Who you are

You are passionate about acting as a source of information, a connection point, and the driving force behind the scenes. You are all about getting things done. You have experience working at a startup or scaling company, supporting multiple leaders. You may have a background in telecommunications or real estate/ land acquisition. You are meticulous, thorough, and organized. 

What's in it for you

Impact. You will be part of a small, dynamic company working with major players in the telecom, commercial real estate, and government sectors. You will be key in fostering cohesion across teams, driving projects forward, and adapting as priorities evolve. This is a unique opportunity to join a startup on the rise, where the challenging groundwork is already in place, and the focus is now on strategy and execution. You will gain exposure to a wide range of experiences and opportunities for growth.

Ownership. You will be a front-line company member, creating structure and processes to help us evolve. You will be able to take charge of administrative systems, including growing into a super user and subject matter expert of our new database system. 

Career development. You will work closely with and report to a VP who trusts his team, removes barriers and gives them the space to take risks and learn from mistakes. You will rapidly expand your influence, network and industry knowledge.

What you will do:

• Provide administrative support. You will build trusting relationships as you develop insights into the individual administrative needs of the COO and VPs. You will manage and respond to emails and other correspondence, including telephone and mail. You will help coordinate projects and plan and execute special events. You will produce and disseminate documentation. You will schedule meetings, manage calendars, and coordinate travel arrangements. 
• Manage files. You will perform data entry in Excel and our new system, ensure accuracy, and run scheduled and ad hoc reports. You will maintain accurate records in electronic and paper filing systems.
• Create presentations. You will build and format presentations for internal and external meetings. You will verify content and edit text for accuracy. 
• Support the wider team. You will coordinate the shipment of equipment for employees, working with IT as needed for orders or support. You will also manage supply orders and collaborate with teams to ensure that all necessary meeting items are shipped. You will respond to internal and external inquiries and requests for information.

What you bring:

• The experience. You have worked as an administrative assistant in a smaller company, supporting multiple senior leaders. You are experienced in managing administrative tasks such as calendars, virtual and in-person meetings, events, and travel arrangements. You excel at building trusting relationships and acting as a bridge across teams, ensuring clear communication, timely decision-making, and focused conversations. You have a proven ability to manage multiple internal and external demands, stepping in where needed, relaying information efficiently, resolving concerns, and building trust. Handling sensitive and confidential information with integrity and discretion is second nature to you.
• The drive. You can balance multiple concurrent deliverables without losing sight of the details. You can prioritize competing deadlines, shifting priorities as needed. You take the initiative to identify gaps, create processes, and implement solutions. You have a growth mindset and continuously seek to learn and expand your reach and impact.
• The technical skills. You are highly proficient with MS Office, including advanced skills in MS Excel. You can comfortably navigate databases and may have some experience acting as a database administrator. You can quickly learn new software and systems. 
• The communication skills. You take a people-centric, knowledge-sharing approach to your work. You have exceptional written and verbal skills. You can adopt the voice of executive leaders to draft communications and accurately represent our organization. You are equally comfortable making phone calls as you are responding to emails.
• The flexibility. You can work outside of the time zone you reside within to meet the varied support needs of the organization. 

Join us

Impact-driven work and passionate leadership.

Redwood Infrastructure is at the forefront of reshaping the telecom infrastructure industry in Canada. Founded in September 2023, with solid private equity investment and expert leaders driving the company, we are set up for success and rapid growth.

As a part of Redwood Infrastructure, you will be part of a transformative journey. You will contribute to lasting critical infrastructure that provides essential connectivity. Our leadership team is lean but highly experienced, with a strong focus on adaptability and cross-functional collaboration. Everyone, from the COO to the newest hire, wears multiple hats and works outside their traditional roles to ensure success. This leader-doer approach fosters a flat organizational culture where everyone’s contribution is equally valued. You will be part of a team where everyone is treated equally and appreciated for the value, energy, and dedication they bring to work every day. 

At Redwood Infrastructure, we believe in investing in the development of our people, prioritizing hiring individuals with a growth mindset and a collaborative approach. As a startup, aligning with our innovative, fast-paced, and highly accountable culture is key to our success. If you are eager to learn and ready to contribute wherever needed, you will succeed here. In turn, we will be your champion, providing mentorship, a place to voice your ideas and see them come to life, and near-limitless promotion opportunities. 

Apply now

At Redwood Infrastructure, we're committed to diversity, equity, and inclusion. We welcome and appreciate candidates from diverse backgrounds, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

We encourage you to apply if you feel you have 70% of the qualifications we are looking for.

Here's what you can expect from our hiring process:

• A virtual interview with a Talent Advisor discussing your interest in the role and the company.
• A virtual interview with the VP of Implementation, COO, and VP of Real Estate. You will have the opportunity to introduce yourself, share your experience and ask questions.

 Redwood Infrastructure is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (''AODA''). If you require accommodation for a disability, please email us at [email protected].

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